An Engineering Approach
Managing our clients' IT services is not about sales pitches or reselling pricey vendor packages. It's about getting IT environments right for our clients by getting to know them and about keeping them right with prudent management.
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The hallmark of our work is our continual process of assessment, engineered solutions, testing, refinement, and rollout, with exemplary documentation and communication throughout.
01
Initial Assessment
This is the equivalent of a "feasibility study" in which we assess your IT environment, make sure we understand your business model and industry, and get to know the needs of your staff.
02
Proposal
Then our team puts together our recommendations unique to your business, locations, staff, industry, and growth goals. We do the research and collaboration to put the exact technology where you need it.
03
Feedback & Revision
Here we work with you to revise our proposal according to your needs, budget, pain points, and expectations. We discuss support procedures, sample service agreements, and reports.
04
Rollout
We understand that your world can't end when IT changes come down the pike. We work with you to schedule downtime, train staff, and be onsite to acclimate users.
05 The Future
The joy of IT engineering as a provider of Managed Tech Services is that we get to take you into the future. We watch over your infrastructure like its our own, guide and train your users, manage hardware lifecycles and upgrades, scale growth, and keep you not just current, but ahead.
